Shipping policy
Letizia & Co. Shipping Policy
Thank you for choosing Letizia & Co. Our goal is to provide a clear, reliable, and transparent shipping service. Below you will find the terms and conditions of our shipping policy.
Order Processing and Cut-Off Time
- Order cut-off time: [5:00 PM]
- Processing time: [1–2] business days, Monday through Friday.
- Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Times and Shipping Costs
We currently ship to customers located in [DESTINATION COUNTRY]. All estimated delivery times are calculated in business days, Monday through Friday, excluding public holidays.
| Shipping Option | Processing Time | Delivery Time | Shipping Cost |
|---|---|---|---|
| Standard Shipping | [1–2] business days | [3–5] business days | [Free / €4.99] |
| Express Shipping | [1] business day | [1–2] business days | [€14.99] |
Please make sure that the shipping costs and delivery times shown at checkout match the information provided in this policy.
Order Tracking
Once your order has been shipped, you will automatically receive a confirmation email containing your tracking number and a link to track your shipment.
Please allow up to 24 hours for the tracking information to update.
Damaged or Missing Packages
If your package arrives damaged or is not delivered within the expected timeframe, please contact our customer service team as soon as possible at support@letiziaco.com.
We recommend including your order number and, where necessary, photographs of the damaged package or product so that we can assist you more quickly.
Contact Us
For any questions regarding shipping or your order, you can contact us at:
Letizia & Co.
Email: support@letiziaco.com